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Factsheet |
CEO: SP Shukla
Area of Operation: Cellular services in seven circles
Address: Block DN, Plot No 53, Sector 5, Salt Lake, Calcutta 700 091
Tel.: 033-321 5621
Fax: 033-321 9528 |
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SWOT |
STRENGTH
- Virtual monopoly in all the circles
WEAKNESS
- Absence of second operator leads to slow growth in the circles
OPPORTUNITY
THREAT
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Operating in the least developed circles of India, Reliance Telecom, however,
achieved an impressive growth of 170 percent in its subscriber base, and
recorded a total billed revenue of Rs. 126.45 crore, as estimated by
Voice&Data. The net (adjusted gross) revenue was of the order of Rs 98 crore.
Madhya Pradesh continued to be the top revenue earner, accounting for 35.1
percent of the total revenue, while Bihar followed closely with 30.7 percent.
Orissa circle operations contributed 11.8 percent, while Assam contributed 10.3
percent. Thanks to the roaming revenue, Himachal, with a very small subscriber
base, contributed for as much as 4.8 percent. The rest came from North East and
West Bengal.
The subscriber base break-up was Madhya Pradesh (35.6 percent), Bihar (32.7
percent), Orissa (12.6 percent), West Bengal (8.5 percent), Assam (8 percent),
Hiamachal (1.6 percent), and North East (1 percent). Though the total subscriber
base is relatively smaller with 1.86 lakh subscribers by March 2001, Reliance
today has one of the highest prepaid customer bases.
It changed its billing system last year, went out for aggressive tariff
plans, and reached to remote areas. The result: a 400 plus percent growth in
North East and three-figure growth in all its circles. With the parent company
getting aggressive in long distance and mobile, Reliance Telecom, operating
largely in eastern India, will be a company to watch out for. Especially its
rural marketing strategy.
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