ALE, PGi to deliver audio conferencing to maximize the UC&C experience

NEW DELHI: ALE, operating under the Alcatel-Lucent Enterprise brand, has said that it is working with PGi, the world’s largest dedicated provider of collaboration solutions, to deliver integrated high-definition (HD) audio conferencing for its collaborative communications platform, Rainbow.

In today’s business environment, conference calls make up more than half to three-quarters of audio calls both in and outside of SMBs and large enterprises. A recent study conducted by Wainhouse Research showed almost 70% of organizations will use more conferencing this year. More businesses are adopting cloud collaborative communication tools like Rainbow, and with the integration of GlobalMeet® audio, Rainbow can help businesses maximize the value of their UC investment, offering more numbers, more countries and toll-free access. Together, Rainbow, powered by PGi’s high quality audio engine delivers secure, clear voice communication to every Rainbow meeting with flexible pricing.

Rainbow with GlobalMeet audio integration addresses the pain points that typically limit Unified Communications & Collaboration (UC&C) adoption. The benefits of the solution are high quality audio conferences using any device, enabling both internal and external contacts to participate with an extremely easy-to-use interface. Users can set up the audio service quickly through the Rainbow interface, eliminating the need for IT resource support. Additionally, pricing options, including per minute and per user bundles, offer flexibility and connect up to 250 participants from all over the world with over 160 local access points across 60+ countries.

Matthieu Destot, Executive Vice President, Global Sales & Marketing, ALE said, “We are excited about partnering with PGi. Between the two companies we have great technologies and platforms to offer businesses superior cloud service technologies. Both companies are fully dedicated to providing excellent quality cloud-based services that deliver maximum gain for the customers. We are confident that integrating Rainbow, our leading Team Messaging cloud-based offering, with PGi’s leading audio conferencing technology, will increase user satisfaction by removing frustrations created by poor quality audio conferencing.”

“We’re excited to offer our GlobalMeet audio services to Rainbow users. PGi is in the business of helping companies be more connected while enabling their employees to be more productive. The GlobalMeet HD audio conferencing experience, coupled with Rainbow’s intuitive communications platform, will create an exceptional, all-around meeting experience for their end-users,” said Pat Harper, CTO, PGi.