British Telecom Opens Mumbai Customer Innovation Showcase

Mumbai: British Telecom (BT) inaugurated its new customer innovation showcase in Mumbai, today. Together with the existing facility in New Delhi, the Indian showcases provide connection to an industry leading global network of 17 similar facilities where customers can interact with industry experts and test the latest networked IT innovations.

The BT Customer Innovation Showcases provide an interactive experience which presents the latest innovations in networked IT services developed to improve the efficiency of large organizations, deliver the applications critical to their success and keep their systems secure. The Showcases enable visitors to not only hear about BT capabilities, but also to see, touch and feel them through live personalized demonstrations.

Sudhir Narang, managing director, India, BT Global Services, said: “The launch of this second Customer Innovation Showcase in India reinforces our commitment to India in terms of offering world class network IT services. This showcase provides a great environment for companies operating in Mumbai region to explore innovative services that will help them compete in the global economy. These showcases offer a great opportunity for CIOs to explore the latest technological innovations developed in BT’s labs around the world and help them become more creative to deliver ever more stunning business outcomes.”

The BT Customer Innovation Showcase in Mumbai provides live demonstrations of BT One (unified communications and collaboration services), BT Connect (network services), BT Contact (customer relationship management services), BT Assure (security services) and BT Compute (data centre and cloud services) as well as specific solutions designed for the banking and financial services, healthcare and retail industries. The new facility has remote access to BT’s global community of experts through high definition video links to BT’s R&D labs in Adastral Park and to its network of innovation showcases established in Amsterdam, Beijing, Brussels, Dubai, Hong Kong, Jakarta, Johannesburg, Kuala Lumpur, London, Madrid, Milan, New Delhi, New York, Shanghai, Singapore, Sydney and Tokyo.

BT is one of the world's leading providers of communications services and solutions, serving customers in more than 170 countries. Its principal activities include the provision of networked IT services globally; and local, national and international telecommunications services to its customers. BT consists principally of five lines of business: BT Global Services, BT Business, BT Consumer, BT Wholesale and Openreach.