Helpchat begins API integration for its clients

BENGALURU: Helpchat, a personal assistant messenger app, has decided to open-up its platform for application program interface (API) integrations to businesses. With this integration, the company's clients would be able to integrate directly into the Helpchat app and acquire and serve new users for their businesses.

Over the next few weeks, Helpchat will include transactional functionality from companies including Ola, OLX, Freshmenu, CommonFloor, RoadRunnr, Limetray, Mast Kalandar, RedBus, MyWash to integrate APIs into its personal assistant app. There are currently more than 25 businesses in the integration waiting list.

Post integration, users would be able to call a cab, order laundry, or food directly within the Helpchat app and the fulfillment of the order would be done by the partners.

Commenting about the integration, Ankur Singla, Helpchat, Founder and CEO, said, “Our vision is to help users win their daily battle with tasks and make their lives easier. In order to build a one-stop horizontal platform, we will rely on curated partners to expose to our users. Like a personal assistant, our job is to find for you the best solution for your task – be it ordering food or finding a local services provider. We help you choose from the different options out there and ensure that you get a good experience.”

“This API integration with Helpchat will further strengthen our mission of building mobility for a billion Indians. Ola is committed to making available a range of personal transportation options within minutes, now also on the Helpchat app! We are excited about the possibilities of this partnership in the time to come,” commented Sudarshan, VP – Marketing, Ola.

“At Roadrunnr we aim to provide merchants in India the capability to deliver orders rapidly and on-demand to customers in their locality by connecting them with a supply force using mobile technology. Our association with Helpchat will help the consumer in getting a personalized experience in hyperlocal services,” said Mohit Kumar, Co-founder and CEO, Roadrunnr.

“Our chat sessions are growing at a healthy rate, with high transaction intent from users. The next logical step was to leverage our deep enterprise relationships to help businesses to build on top of this audience. I can foresee us partnering with more than 1000 businesses over the next 6 months,” remarked Vishrut Chalsani, VP of Enterprise Solutions at Helpchat.