Knowlarity, SawasdeeShop partner to launch cloud-based telephony service ClouDee

NEW DELHI: Cloud-based communications provider Knowlarity Communications and Thailand’s leading provider of international voice telephony services SawasdeeShop, have partnered to launch ClouDee cloud telephony services in Thailand for the first time. ClouDee is one of the most well-received telephony services based on a cloud platform that is fast disrupting conventional telephony systems.

The press release indicates that subscribers using ClouDee receive a business phone number and can access feature-rich, enterprise-level communication system which was till now the reserve of Forbes 500 enterprises or large corporations. With ClouDee, companies do not need to install hardware, thus avoiding the high costs associated with a traditional PABX business communication system.

Knowlarity Communications’ Founder and CEO Ambarish Gupta and SawasdeeShop Founder and CEO Aswin Phlaphongphanich also introduced SuperReceptionist and Smart IVR, two innovative communication solutions to further serve Thailand’s thriving business community.

SuperReceptionist is a virtual receptionist service, which activates a cloud-communication center with a powerful CRM for SMEs and start-ups. With its flexible API structure (Application program interface), Smart IVR provides customizable solutions for enterprise-grade communication requirements, which are unique to every organization. Each product helps start-ups, SMEs and corporations to improve their revenues, save costs, generate leads, increase conversion rates, as well as enable greater mobility.

Commenting on the collaboration, Ambarish Gupta Founder and CEO of Knowlarity Communications said, “Cloud based apps are changing the way businesses operate and communicate. Aging PABX systems are no longer equipped to handle the massive expansionary dynamics of markets in places such as Thailand. ClouDee is to communications system what Gmail and Yahoo were to the email process. The sheer amount of flexibility it offers, along with scalability and affordability, makes it appealing to businesses looking to maximize capacity and productivity.”

SawasdeeShop Founder and CEO Aswin Phlaphongphanich said, “We are proud to be a part of introducing cloud telephony to Thailand with ClouDee. It is a great opportunity to collaborate with Knowlarity Communications which has a solid reputation for capturing a significant market share wherever it sets it sights. Businesses in Thailand will definitely gain from later, effective and more streamlined communication tools such as ClouDee.”

According to the Office of Small and Medium Enterprises Promotion (OSMEP), there are around 2.7 million SMEs in Thailand, accounting for 37% of national GDP. ClouDee initially intends to aim at a target of 1000 customers across SMEs and enterprises and has invested Thai Baht 10 million in the partnership with Knowlarity Communications.