Lybrate launches service on Messenger’s bot platform

NEW DELHI: India’s first online doctor consultation platform, Lybrate has launched its consultation service on Messenger to allow people to communicate and seek opinion on health queries from doctors and stay updated on health-related information through the engaging platform. Lybrate is the first healthcare company in India to launch such a service on Messenger’s bot platform.

Lybrate is an online doctor consultation platform that connects doctors and patients through its first-of-its-kind health app. Founded by former professionals from Facebook and Snapdeal in 2014, Lybrate’s medical app allows users to discuss any health issue while keeping their identity anonymous. More than 1000,000 doctors and health experts from varied branches of medicine from across India are connected to millions of patients through this technology-driven platform.

With a strong network, Lybrate acts as the world's largest online Out Patient Department (OPD). The company raised $10.2 million from Tiger Global, Nexus Venture Partners and Chairman Emeritus of Tata Sons Ratan Tata in Series A funding in July 2015. It received $1.23 million in seed funding in August 2014. Lybrate is also Indian Medical Association’s digital partner.

The newly launched Lybrate’s bot on Messenger will help people ask a health-related query from its network of over 100,000 doctors conveniently in real-time, and gain access to authenticated medical content that is shared by healthcare experts themselves. Lybrate has also integrated its unique Health Quiz in the Messenger bot to make the platform engaging, in its attempt to encourage users to become aware about multiple health issues that people normally ignore.

“It is exciting to be India’s first healthcare company to be on Messenger Platform and be able to provide smooth doctor access to people and enable them to consume health information that is shared by doctors who have amassed a wealth of medical knowledge over so many years. It is Lybrate’s one more step towards letting people in the country be more serious about their health. While we are making doctor availability seamless through our online doctor consultation platform, our first-of-its kind and unique Health Feed is making people become thoughtful about their health even when they are fit. And to make health an engaging topic, we have found out an innovative solution by way of a Health Quiz to spread more awareness about health issues,” said Saurabh Arora, Founder and CEO, Lybrate.

Lybrate has over 100,000 doctors on its platform from more than 50 specialties from across India. The company’s Health Feed encourages users to stay healthy and fit by consuming authentic medical content that is shared by doctors themselves. Similar to Facebook's News Feed, Lybrate's Health Feed, consisting of answers to health queries and health tips by doctors, pushes the preventive side of medicine. It is intended to make people give their health due importance not only when they are sick, but also when they are fine and doing well.