Reliance AGM 2021: RIL Debuts its WhatsApp Chatbot Ahead of AGM

Ahead of Reliance AGM 2021, which is being held online tomorrow, the company has come up with a WhatsApp Chatbot Assistant, powered by Jio Haptik.

RIL Brings WhatsApp Chatbot ahead of Reliance AGM 2021

The Chatbot debuted during RIL's Rs 53,124 crore rights issue. The company said that the chatbot will help shareholders and participants to easily access the AGM live feed.

The other aspects that it will streamline include:

• FAQs
• To-dos for the AGM
• Voting
• Key details such as dividend and taxation, and so on.

The chatbot assistant will also allow people to share important key documents and links related to Reliance AGM 2021. Also, it will enable users to access FAQ-related videos.

According to RIL sources, shareholders can simply log in to the AGM live, can listen to the plans and initiatives and comment and participate too. Like every year, this AGM will attract attention from all over the world. The new virtual platform can support more than 1 lakh participants from 500 locations, says a PTI report. Below are a few key things about RIL's AGM WhatsApp Chatbot Assistant and how to access it.

• First, send a 'Hi' to +917977111111.
• Preferably, save the number in your phone for easier access on WhatsApp.
• Send the keyword to the Chatbot Assistant.
• Once you have sent it, an instant message will give you a menu of options.
• Choose the relevant option to proceed.

The Chatbot can answer queries and guide participants with accurate and immediate news of the AGM. Going online will help Reliance bring together its around 26 lakh shareholders.