Salesforce, Siemens to co-deliver future experience for safe, touchless workplaces

Salesforce and Siemens have teamed up to co-deliver on their expertise to make workplaces safer. Both companies will develop a new workplace technology suite that will support businesses globally to safely reopen and deliver future experience for physical workplaces.

The partnership will combine Salesforce’s Work.com, powered by Customer 360, and Siemens’ Smart Infrastructure solutions, including Comfy and Enlighted, to orchestrate the processes, people, and things that are essential to creating safe, connected workplaces for the future.

Key solutions include a ‘touchless office’ with mobile employee boarding passes for building and elevator entry, and a safe occupancy management system, which allows employees to reserve conference rooms and desks through Comfy’s app that sends real-time alerts as thresholds are reached.

Additionally, both the companies say that by leveraging occupancy and location data provided by Enlighted and aggregated within Comfy, including employee check-in and desk and room reservations, businesses will be able to augment their manual contact tracing in Work.com. This will allow for faster and more accurate emergency response. Contact tracing will be an opt-in solution to respect users’ privacy.

Combining best-in-class IoT technology from Siemens with Salesforce’s Work.com solutions will enable customers to make data-driven decisions based on real-time data and create a flexible framework for future workplace experience. Siemens and Salesforce will be the first to deploy the new solutions in their own offices, including Siemens Smart Infrastructure headquarters in Zug, Switzerland, and Salesforce Tower in San Francisco.

“The safe return of people to the workplace is a global challenge, and it’s vital that companies protect their employees to build trust and confidence,” said Roland Busch, Deputy CEO and member of the managing board of Siemens AG. “Together with Salesforce, we can swiftly support businesses around the world to implement technology which supports employees as they return to the office, while laying the foundations of long-term digital transformation in workplaces.”

“Organizations worldwide are beginning to reimagine the future workplace experience, putting their employees’ health and safety at the center of their digital transformations,” said Alex Dayon, President and Chief Strategy Officer, Salesforce. “By combining Siemens’ Smart Infrastructure solutions with Salesforce’s Work.com, we are giving companies the tools to make smart, data-driven decisions quickly and the confidence to reopen safely.”

Siemens plans to contribute technology from its Smart Infrastructure portfolio, including IoT solutions company Enlighted and workplace experience solution Comfy. Data is collected multiple times per second by cloud-connected smart sensors from Enlighted. Enlighted’s Building IoT platform creates ‘sensory systems’ throughout the building, giving real-time insight and analytics into how the building is used, and providing occupancy and location services for people and assets.