Sonus aids real-time analytics, reporting integration to improve Skype quality

NEW DELHI: Sonus Networks Inc, a global leader in secure and intelligent cloud communications, has announced that Event Zero’s UC Commander, the same technology assets acquired by Microsoft, can be deployed on Sonus’ SBC 1000 and SBC 2000 Session Border Controllers (SBCs). With this solution, enterprises can easily review real-time analytics on the SBC 1000 and SBC 2000 SBA to ensure high availability and optimal performance in a premise-based UC environment.

Event Zero’s solutions are one of only several partner solutions certified by Microsoft to analyze and improve the quality of Skype for Business communications through IT Pro Tools. Event Zero’s UC Commander identifies network issues that can impact call quality, such as hardware failure, CPU/memory overloads, congestion, delays and dropped calls. Running UC Commander supporting features from the SBC 1000 or SBC 2000 will help enable enterprises to gather actionable, real-time data on SBA performance and provide enterprises with the capacity to take corrective action to ensure its Microsoft-based communications run optimally.

“Enterprises demand consistent call quality from Microsoft Skype for Business,” said Cary Hayward, Sonus senior director, Product Management. “The combination of the SBC 1000 and SBC 2000 with the UC Commander gives customers a higher level of assurance that their Skype for Business environments will function seamlessly throughout their various branch locations.”

“Enterprises choose the Sonus SBC 1000 and SBC 2000 for their renowned reliability and simple management,” said Ken Lasko, vice president, Service Delivery at Event Zero. “By adding UC Commander to Sonus’ platforms, enterprises can take advantage of class-leading analytics with simple access to data that IT professionals demand when running a Skype for Business deployment.”