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contact-centers

Contact Centers Opinion

Tailored to Meet Evolving Customer Expectations

The role of contact centers is evolving with technology and process automation. Here is how to select the most-suited Contact Center as a Service solution.

By Voice&Data Bureau
Sep 30, 2021 11:25 IST 3 Min read
Similarly, several other requirements, which prevented companies from adopting ‘Work from Home’ and ‘Work from Anywhere’ policies have also been removed. Enterprise
Consumer sentiment strongly supports voice biometrics for APAC contact centers: NICE survey
By Voice&Data Bureau
Mar 07, 2017 14:33 IST 2 Min read
Airline‎ Broadband
Emirates Group selects BT for global contact centre virtualization
By Voice&Data Bureau
May 22, 2015 05:34 IST 2 Min read
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