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Gartner Says Customer Experience Pyramid Drives Loyalty, Satisfaction and Advocacy

Gartner unveiled the CX Pyramid, a new methodology to test organizations’ customer journeys and forge more powerful experiences.

By Voice&Data Bureau
Aug 01, 2018 07:51 IST 3 Min read
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Pegasystems named a Visionary in Gartner’s Magic Quadrant for Sales Force Automation
By Voice&Data Bureau
Jul 19, 2018 11:41 IST 1 Min read
Internet of Things News
Smart Cities to deploy 1.6 billion Connected Things in 2016: Gartner
By Voice&Data Bureau
Dec 08, 2015 00:03 IST 3 Min read
In 2020, we’ll see an accelerated pace of change in reskilling due to the digitization of our society. Enterprise
Top 10 strategic technology trends for 2016: Gartner
By Voice&Data Bureau
Oct 09, 2015 04:39 IST 5 Min read
Personal cloud News
Personal cloud--a roadblock for digital workplace: Gartner
By Voice&Data Bureau
Aug 06, 2015 08:20 IST 3 Min read
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