quality-of-mobile-services

Call drops reduced 7% in 3 months

In order to obtain direct feedback from subscribers about Quality of Mobile Services, the Department of Telecommunications (DoT)has launched an Integrated Voice Response System (IVRS) in a phased manner between December 2016 and March 2017 covering all states in the country, through which, subscribers received an IVRS call from short code 1955 and were asked a few questions on the Quality of Mobile Services including problem of call drop, if any.