Tata Docomo highlights significance of digital implementation

NEW DELHI: Tata Docomo Business Services (TDBS), one of the leading players in the enterprise space underscored ‘digital dividends’ as the key discussion point at its annual multi-city thought leadership platform ‘Do Big Symposium’ in Mumbai.

More than 230 participants, consisting of CEOs, industry stalwarts from across business verticals, entrepreneurs and CIOs, attended the Symposium. Tata Docomo led the discussion on industry impact due to digital disruption, and how enterprises can chart their path to become digital in order to achieve key business growth drivers such as operational efficiency, enhanced customer experience and effective management of workforce.

Industry stalwarts such as  A. Vaidheesh, Vice President, South Asia & Managing Director, India, GlaxoSmithKline Pharmaceuticals; Uma Talreja, Chief Digital Officer, Raymond; Kamal Gianchandani, CEO, PVR Pictures & Chief of Strategy, PVR; Ajay Arora, Managing Director, D’DECOR Home Fabrics and Prateek Pashine, President-Enterprise, Tata Teleservices, addressed the Symposium.

The Symposium saw some thought provoking discussion on how digital transformation is not just applicable to companies in the technology space and nor is it only about adoption of new technologies. The discussions revolved around what all a company needs to do in terms of its vision and strategy so that digital becomes part of its DNA.

Speaking at the Symposium, Vaidheesh, said "Digital has enabled vibrant innovations in the Indian healthcare space, making it more accessible as well as affordable. Technology has empowered physicians to enhance medical services by facilitating global expertise, irrespective of locations. Webinars and virtual meetings have changed the way thought leaders come together today to discuss and explore possible medicinal breakthroughs. Advances such as 3D printing, sensor technology, artificial intelligence, robot-assisted surgery, and regenerative medicine are steadily and radically transforming the healthcare space.”

Speaking on the occasion,  Pashine, said “To be digital or not, is no longer the debate. The question that is foremost in businesses today is how to go about being digital. A cogent business strategy that incorporates and leverages digital vision; creating the right organization with digital skills; adopting newer implementation models and then broadbasing digital so that digital becomes part of the organization DNA will bring to bear the dividends of digital. Businesses today are looking for help in stitching all these together to realize the full potential of digital. Tata Docomo is creating a Digital Advisory Council where group of industry stalwarts will advise the leadership teams of shortlisted companies in crafting their digital strategy.”

The panel comprising Talreja, Gianchandani,  Arora and Pashine discussed changes brought about to their organisation structure to drive the digital agenda, how they moved their existing workforce up the digital curve, and what all they have done to ensure that digital is embedded in every aspect of their day-to-day operations. The panel also discussed cyber threat as a key concern in digital adoption and measures organisations should take to ensure security and minimise risks.