NEW DELHI: Tata Power, India's largest integrated power company continuously strives to provide a dynamic user experience to its customers by exploring new technologies.
In line with this, the company has launched online application facility for customers who wish to apply for power supply from Tata Power.
Now, consumers can directly fill in their relevant details, upload their self-attested supporting documents and apply for connection all well within 10 minutes. Moreover, consumers can also track the status of their application through the company's website and have direct access to solar net metering, open access applications (short term-STOA, medium term-MTOA and long term-LTOA), and for reconnection of power supply after temporary disconnection
The objective behind this move was to provide a digital self-service option to customers in line with India's digital plan.
Commenting on this development, Ashok Sethi, COO and ED, Tata Power, said, “Given that technology is developing at an unquantifiable scale, we, at Tata Power are also at work to improve overall stakeholder experience. Introduction of this online application is aimed to ease the user experience by helping them fulfil all steps of power supply application at one destination.”